How can I either delete the individual email, or stop it? I composed a reply to an email. When I tried to send it, it just opens and closes in an endless loop. I can quit the app, but when I reopen it, the loop starts again. I have tried starting in safe mode, but that did not help. Thanks.
iMac 27″, OS X 10.11
Hey there, ABStrange!
Thanks for visiting the Apple Support Communities. We see that there is an email you've received and replied to that keeps popping up on its own whenever you're in the Mail app. We'd be happy to help!
To get the message to stop popping up, we recommend going through the following steps, testing between:
Best!
Hello, thanks for your reply. I did try the steps you suggested but I wasn’t able to remove the email.
However, upon further research, I read that turning my WiFi off might allow me to grab it. I had to click the Wi-Fi off at the exact moment that the email appeared in order to access it. But it worked. Thank you for your assistance.
I have an individual email that keeps opening and closing endlessly.
