You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

disabled iphone without wifi

My iphone is disabled too, do i need internet connection to restore my iphone using iTunes? because every time i use the steps an error keeps appearing saying 'the network connection timed out'. If wifi is required how do i get to turn it on?


please help i really need to fix this phone. thank you

iPhone 6, iOS 11

Posted on Jul 22, 2020 12:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2020 12:55 PM

Your computer using iTunes does require an internet (Wi-Fi or Ethernet) connection to obtain the latest iOS version. If you cannot supply this, seek assistance at an Apple Store or Authorized Apple Service Center.

1 reply

disabled iphone without wifi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.