Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I get my mac to recognize a new external hard drive -- I have tried connecting it, and it will not show up

I am trying to back up my computer and have a new external hard drive, but when I connect it to my macbook, the drive does not automatically show up.

MacBook Pro 15”, macOS 10.15

Posted on Jul 22, 2020 7:56 PM

Reply
Question marked as Best reply

Posted on Jul 22, 2020 8:50 PM

Launch Applications > Utilities > Disk Utility, is the drive there? If so, erase it (format as APFS / GUID assuming you're on OS 10.13 or later).

1 reply

How do I get my mac to recognize a new external hard drive -- I have tried connecting it, and it will not show up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.