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Level 1

4 points

How do I get my mac to recognize a new external hard drive -- I have tried connecting it, and it will not show up

I am trying to back up my computer and have a new external hard drive, but when I connect it to my macbook, the drive does not automatically show up.

MacBook Pro 15”, macOS 10.15

Posted on Jul 22, 2020 7:56 PM

Best reply

Level 8

49,005 points

Posted on Jul 22, 2020 8:50 PM

Launch Applications > Utilities > Disk Utility, is the drive there? If so, erase it (format as APFS / GUID assuming you're on OS 10.13 or later).

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