iOS 13.6 bugs

Question

iOS 13.6 bugs

The last few updates to iOS 13 have given quite a number of bugs that require me to restart my phone often. The new one introduced with iOS 13.6 is the data bug with browsers when on LTE or 5GE on AT&T. It won't connect unless I restart my phone but I don't know what triggers the bug since it seems to be random. When connected to wifi the issue isn't there.

One that's been constant is with the lock button on the side of the phone. I normally hold it down to activate Siri but instead it brings up the power off, emergency call, medical ID slide bars, and disables faceid. This one goes away with a restart as well but comes back randomly.

One that doesn't go away at all is with messages, the notifications don't work like they used to. When I tap on a message to go to it in messages it takes me to the list view of all my messages. When I get roll over bars and tap on those they just dismiss and don't take me to the message.

I was debating updating to iOS 14 beta to see if those bugs go away or as much as I don't want to, reinstall iOS 13.6 through finder, restore my backup, and hope for the best.

iPhone XS

Posted on Jul 23, 2020 12:44 PM

Reply

Answer 1

Chris_D13

Community Specialist

Jul 27, 2020 11:31 AM in response to CrashingEchelon

Hi there, CrashingEchelon!

Thanks for reaching out to the Apple Support Communities! It sounds like you're having multiple issues with your iPhone since upgrading to iOS 13.6. Based on what you're describing, it would be a good idea to be sure there is not a software issue as the root cause of this for you.

Check out this article for the steps for How to back up your iPhone, iPad, and iPod touch.
Use this article for the steps to Restore your iPhone, iPad, or iPod to factory settings.
Follow this article to Restore your iPhone, iPad, or iPod touch from a backup and test to see if the issue is still going on.

Let us know the results and have a terrific day!

Reply

Answer 2

sberman

Level 10

276,152 points

Jul 27, 2020 11:39 AM in response to CrashingEchelon

CrashingEchelon wrote:

One that's been constant is with the lock button on the side of the phone. I normally hold it down to activate Siri but instead it brings up the power off, emergency call, medical ID slide bars, and disables faceid. This one goes away with a restart as well but comes back randomly.

This sounds like a hardware issue, as the behavior you’re describing normally occurs when pressing and holding the side button (as you are doing) along with one of the volume buttons.

The new one introduced with iOS 13.6 is the data bug with browsers when on LTE or 5GE on AT&T. It won't connect unless I restart my phone but I don't know what triggers the bug since it seems to be random.

I am using iOS 13.6 and AT&T and have never had this issue. I am in a 5GE area.

Reply

Answer 3

sberman

Level 10

276,152 points

Jul 27, 2020 12:07 PM in response to CrashingEchelon

Regarding the data issue, I wonder if you’re using some browser other than Safari. I have only used Safari and had no issues. But I believe someone here recently reported an issue using Google Chrome. (I have an iPhone 11 Pro.)

Regarding the hardware issue, if the Apple Stores are closed, you could still get service remotely, but you would have to part with the iPhone for a while.

Reply

Answer 4

Jul 27, 2020 12:16 PM in response to sberman

It happens with any browser for me. Pure browsers I have on my phone like Safari and Edge have the issue. Then Apps like Pokemon GO that use my google account to sign in kick me out because it can't reach the server.

I'm probably just going to try to the restore option and see if that takes care things before I head to the Apple Store or send my phone off.

Reply

Answer 5

Jul 27, 2020 11:47 AM in response to sberman

I wonder if the Apple Store could tell me if something is wrong with the button. With the way things are right now I know going to the genius bar may not be an option and I need to check if stores are open in my area. Either way my AppleCare expires at the end of December and the issue isn't a deal breaker.

As for the data bug my wife got the same one too on her iPhone XS Max and I'm using iPhone XS. We're both on AT&T and we got our phones a few months part.

Reply

Answer 6

Jul 27, 2020 11:57 AM in response to Chris_D13

I wanted to do this as a last resort measure. Somethings I'm curious about with restoring my phone. I have my back up in iCloud but I have a lot of Apple Pay cards set up and other things that I know don't get backed up to iCloud (unless that has changed).

Would you suggested doing an encrypted backup on my Mac or just going the iCloud route since everything is ready to go. I just want it be the least painful way.

Reply

Answer 7

kasa89

Level 1

4 points

Aug 6, 2020 7:22 PM in response to CrashingEchelon

Ever since I updated iPhone and iPad to 13.6 I can no longer print. The printer is recognized. When I push print, it says it is communicating with the printer “contacting printer” but never prints. I am able to print from my Mac just not iPad and iPhone

Reply

Answer 8

Sep 8, 2020 6:25 AM in response to CrashingEchelon

Has anyone encountered this problem! When I installed the iOS 13.6 my battery life was 97 and all of as sudden in 1 month is 93 and I haven’t changed a single method of how I use my phone since I bought it .... and I never charge it excessively......

Reply

iOS 13.6 bugs

Similar questions