IMEI not accepted

We purchased an unlocked iPhone XR in New Zealand (used on the 2 degrees network) and have since moved back to Colorado. Xfinity said the IMEI number isn’t valid for the network. Any idea what options we may have? Don’t want to buy a new phone if possible.

cheers.

Posted on Jul 24, 2020 7:07 AM

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1 reply

sberman

Level 10

272,910 points

Jul 24, 2020 12:48 PM in response to crmartinez

crmartinez wrote:

We purchased an unlocked iPhone XR in New Zealand

This model iPhone, A2105, does not work in the United States. The iPhone XR model used in the United States is A1984.

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IMEI not accepted

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