Can't cancell subscription. Apple music
I have test subscription to Aplle Music service. Now I tried to cancel it (from iPhone and from macbook). No luck to complete it.
I have test subscription to Aplle Music service. Now I tried to cancel it (from iPhone and from macbook). No luck to complete it.
If you have a problem with a subscription or a purchase, see Subscriptions and Purchases https://support.apple.com/en-euro/billing. If you think you may be able to get a refund, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084
See How long refunds from the App Store or other Apple services take https://support.apple.com/en-us/HT210904
You also can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient; sometimes you can't get immediate telephone support.
You also can use Apple Support Twitter https://twitter.com/AppleSupport. There may be an hour or so wait.
And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes. After choosing your country, see the heading Tell us how we can help.
If you have a problem with a subscription or a purchase, see Subscriptions and Purchases https://support.apple.com/en-euro/billing. If you think you may be able to get a refund, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084
See How long refunds from the App Store or other Apple services take https://support.apple.com/en-us/HT210904
You also can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient; sometimes you can't get immediate telephone support.
You also can use Apple Support Twitter https://twitter.com/AppleSupport. There may be an hour or so wait.
And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes. After choosing your country, see the heading Tell us how we can help.
Seems, I haven't been charged. I just want to cancell test subscription. Also, I did all as described on the
https://support.apple.com/ru-ru/HT202039
Today is last day for test subscription. Should I wait till I'll be charged for subscription and after it ask for refund?
No problem. For me, the link in your last message starts with:
"Просмотр или отмена подписок
Управляйте своей подпиской на Apple Music, Apple News +, Apple Arcade, Apple TV+, каналы Apple TV или подписками, купленными в приложении."
I don't do that well with languages I don't know. :)
Maybe you should try Apple Support (It looks like we are out of options):
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient. Sometimes Apple phone support is not available.
Apple Support Twitter https://twitter.com/AppleSupport There may be a wait of an hour or so.
Subscriptions and Purchases https://support.apple.com/en-euro/billing
iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
:))))
For me not so hard to change "ru-ru" in the URL to get it in language which you know well. Also, the ID of the page is the same. And again. I wrote that I followed instaructions from this page.
But it doesn't give me any answer. What should I do?
Try using See or cancel your subscriptions https://support.apple.com/en-euro/HT202039
Sorry. Did you read previos message?
I did all what are written there. Subscription still be active.
Try the Twitter support link I gave above. Or any one the ones I linked that work for you. As said, I think we are out of options.
Can't cancell subscription. Apple music