Can't cancell subscription. Apple music
I have test subscription to Aplle Music service. Now I tried to cancel it (from iPhone and from macbook). No luck to complete it.
I have test subscription to Aplle Music service. Now I tried to cancel it (from iPhone and from macbook). No luck to complete it.
Try using See or cancel your subscriptions https://support.apple.com/en-euro/HT202039
Try using See or cancel your subscriptions https://support.apple.com/en-euro/HT202039
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
If you have a problem with a subscription or a purchase, see Subscriptions and Purchases https://support.apple.com/en-euro/billing. If you think you may be able to get a refund, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084
See How long refunds from the App Store or other Apple services take https://support.apple.com/en-us/HT210904
You also can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient; sometimes you can't get immediate telephone support.
You also can use Apple Support Twitter https://twitter.com/AppleSupport. There may be an hour or so wait.
And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes. After choosing your country, see the heading Tell us how we can help.
No problem. For me, the link in your last message starts with:
"Просмотр или отмена подписок
Управляйте своей подпиской на Apple Music, Apple News +, Apple Arcade, Apple TV+, каналы Apple TV или подписками, купленными в приложении."
I don't do that well with languages I don't know. :)
Maybe you should try Apple Support (It looks like we are out of options):
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient. Sometimes Apple phone support is not available.
Apple Support Twitter https://twitter.com/AppleSupport There may be a wait of an hour or so.
Subscriptions and Purchases https://support.apple.com/en-euro/billing
iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.
Try the Twitter support link I gave above. Or any one the ones I linked that work for you. As said, I think we are out of options.
Seems, I haven't been charged. I just want to cancell test subscription. Also, I did all as described on the
https://support.apple.com/ru-ru/HT202039
Today is last day for test subscription. Should I wait till I'll be charged for subscription and after it ask for refund?
Sorry. Did you read previos message?
I did all what are written there. Subscription still be active.
:))))
For me not so hard to change "ru-ru" in the URL to get it in language which you know well. Also, the ID of the page is the same. And again. I wrote that I followed instaructions from this page.
But it doesn't give me any answer. What should I do?
Can't cancell subscription. Apple music