Rock-Draper Author

Level 1

4 points

"Frozen" email account

I opened an email message with picture attachments, and now I cannot exit, or do anything on my iPad's email application.

Posted on Jul 24, 2020 10:15 AM

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My iPad won't download emails because it says storage is full. My ipad 9.3.5 will not download emails as it says storage is full but I am only using less than 1 GB of storage with very few Apps [Re-Titled by Moderator]
1821 6

1 reply

Level 10

103,651 points

Jul 24, 2020 12:37 PM in response to Rock-Draper

Hello,

Please refer to the following Apple Support document.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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"Frozen" email account

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