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Why do my AirPods disconnect when I answer a call

Every time someone calls me (also FaceTime) my AirPods disconnect right after I answer. Why does this happen and how can I fix this ? It's really annoying to reconnect my AirPods every time I answer a call.

(I have AirPods 1)

iPhone 8 Plus

Posted on Jul 24, 2020 2:04 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2020 12:14 PM

Hello, isabeau2603.


Thank you for using Apple Support Communities.


From reading your post, your AirPods are disconnecting when ever you answer a call. We'd like to help. How are you answering the calls? Are you using the iPhone or using the AirPods? Make and answer calls with AirPods on iPhone


"Answer calls with AirPods

Do the following to answer a call; do the same to hang up or switch calls:

  • AirPods Pro: Press the Force Sensor on either of your AirPods.
  • AirPods: (2nd generation) Tap either of your AirPods.
  • AirPods: (1st generation) Double-tap either of your AirPods".


If this isn't the case, try resetting the AirPods: Reset your AirPods


Keep us updated.


Cheers!

2 replies
Question marked as Top-ranking reply

Jul 28, 2020 12:14 PM in response to isabeau2603

Hello, isabeau2603.


Thank you for using Apple Support Communities.


From reading your post, your AirPods are disconnecting when ever you answer a call. We'd like to help. How are you answering the calls? Are you using the iPhone or using the AirPods? Make and answer calls with AirPods on iPhone


"Answer calls with AirPods

Do the following to answer a call; do the same to hang up or switch calls:

  • AirPods Pro: Press the Force Sensor on either of your AirPods.
  • AirPods: (2nd generation) Tap either of your AirPods.
  • AirPods: (1st generation) Double-tap either of your AirPods".


If this isn't the case, try resetting the AirPods: Reset your AirPods


Keep us updated.


Cheers!

Why do my AirPods disconnect when I answer a call

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