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Adelshaa Author

Level 1

6 points

AirPods are constantly disconnected

Hello, i updated my phone to IOS 15.1, my AirPods are constantly disconnected when I am talking on FaceTime

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iPhone 11, iOS 15

Posted on Oct 30, 2021 10:40 AM

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Level 7

32,630 points

Posted on Oct 30, 2021 10:46 AM

This problem is unlikely to result from the software update, because we would be flooded with victims if it was a bug. I suggest you start with a full reset on the AirPods not clean up the settings and pairing. How to reset your AirPods and AirPods Pro - Apple Support

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Best reply

Level 7

32,630 points

Oct 30, 2021 10:46 AM in response to Adelshaa

This problem is unlikely to result from the software update, because we would be flooded with victims if it was a bug. I suggest you start with a full reset on the AirPods not clean up the settings and pairing. How to reset your AirPods and AirPods Pro - Apple Support

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Adelshaa Author

Level 1

6 points

Oct 30, 2021 10:50 AM in response to Branta_uk

I unplugged the headphones - "forget this device" and plugged it back in, nothing helps

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Level 7

32,630 points

Oct 30, 2021 11:59 AM in response to Adelshaa

OK, obvious question: Do your AirPods only have a problem with FaceTime? (other functions like music or regular phone calls OK?)

When you have an answer to this, contact Apple Support

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AirPods are constantly disconnected

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