Airpods Pro 2 Connectivity Issues During Calls

I've actually found that iOS 16.1 - for inbound calls - has difficulty routing to Bluetooth headsets.

Especially if I answer FROM the phone.

The "solution" - I'm more aware to either (a) answer from AirPods, or (b) quickly switch the audio source in control center.

This might be a running change by Apple, and could go back to the old way.

I have the exact same problem. Have had Apple swap them out once, spent countless hours on chat, spent three hours on the phone with Apple Care, told that a firmware was in the works. That didn't resolve anything. I have a XS, as does my husband, and he has the exact same problem.

The tech at my local repair shop (Apple approved) paired mine with his phone (also XS) and the issue was replicated, although Apple had sent the AirPods back to the shop saying the issue could not be replicated.

I use mine almost entirely for phone calls, so they are effectively useless to me now.

Ended up buying a new phone. If you like your plan, cheapest way is to finance for 0% directly from Apple. I doubt Apple will fix this issue as support for the XS will not be happening for much longer. Best solution... downgrade to iPod pro 1st Gen. It's unfortunate, but it's the truth.

Same here with AirPods Pro 2 and iPhone Xs Max. And I know at least 3 people from 4pda forum with Xs and Max with the same problem. iOS 16.1.2, full reset with setting an iPhone as new - nothing helps.

As I see from the internet community, no iPhone other than the Xs / Xs Max has these issues. Updating to the current iOS 16.2 also did not fix this annoying bug. I wonder how things are with this on iOS 16.3 beta.

Same issue here. iPhone XS, AirPods Pro Gen 2. When I answer a call, the Airpods (both) disconnect, and attempt to reconnect. The process takes 15-30 seconds while the person who called me is waiting in silence. I too cannot rely on these for phone calls. Called Apple twice, with no help. Even ended up exchanging a pair, same issue. Not an isolated incedent.

I am having the same issue. I noticed that my Airpods Pro connection switched to phone in the middle of a call. Sometimes when listening to internet radio, the player stop playing songs and I have to press to play again and the music will continue playing on my Airpods Pro. However, if this happen in the middle of a call, I have to manually change from Phone to Airpods Pro.

I have tried re-pairing, reboot phone, toggle on/off Bluetooth on the phone, and toggle on/off airplane mode. Nothing seems to work.

Please fix this quickly.

Have the same problems, did the same procedures(update, reset switching to new pair etc).

iPhone XS Max

iPods Pro 2nd gen

Weird, but sometimes it answers the phone without a problem, but after the call, it will take a while to get back to my music. Also, before 2nd gen, I had my iPods Pro 1st gen - worked without single issue with the same phone.

Seems like it is only having problem with this 2 devices configuration. Does anyone tried to use it with different phone?

Yip same same problem here and there are other threads on here with other XS: users complaining so you would think Apple would be looking into it. Maybe if someone with the knowledge (its not me) - post a review on say You Tube pointing out this issue and warning prospective buyers, Apple may sit up

A similar problem! The same iPhone XS and Airpods pro 2. Please help me understand what the reasons are and what can be done..