How do I cancel subscriptions on my stolen iphone? I’m using a new iCloud account now

siyamamkela129 Said:

"How do I cancel subscriptions on my stolen iphone? I’m using a new iCloud account now"

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Account Management is Restricted:

You need to cancel it by logging in to the Apple Account that this was purchased in. You cannot cancel this in a different Apple Account. To cancel it, go here in your other account: See or Cancel your Subscriptions - Apple Support

siyamamkela129 Said:

"How do I cancel subscriptions on my stolen iphone? I’m using a new iCloud account now"

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Two Thoughts:

• No Need to Create Another Account:

Why did you create another Apple Account? Apple Accounts cannot be merged. So, if you have cancelled the Apple Account this iPhone is assigned to, then it cannot be cancelled on the iPhone.

• Keep that Apple Account - Modify Credentials:

So, use that account, and secure your credentials. What to consider performing:

• Modifying: your login credentials (using both a New eMail and a New Password) for Apple and each and all sites
• Associating: a different method of payment to your account
• Enabling: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option
• Opening: a new eMail Account (i.e. gmail or Outlook) and assign it to that account

You won't be able to cancel the subscription in the usual way since you are using a new Apple ID. You need to contact Apple support.

You can get Apple telephone support  for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362  Be patient. Sometimes Apple phone support is not available.

or use Apple Support Twitter https://twitter.com/AppleSupport. There may be and hour or so wait.

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.