7, U, J, M keys not working on keyboard

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Level 1

4 points

7, U, J, M keys not working on keyboard

The 7UJ and M keys are not working on my keyboard. Cannot even access the laptop because the number seven is part of my password to login

MacBook Pro 13″, macOS 10.14

Posted on Jul 25, 2020 7:33 AM

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Answer 1

Allan Jones

Level 9

77,708 points

Jul 25, 2020 8:09 AM in response to hughes7174

Please see if this Apple repair extension program applies to your MacBook Pro:

Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support

If so, there is no cost for the repair.

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Answer 2

Tom Gewecke

Level 10

121,962 points

Jul 25, 2020 9:08 AM in response to hughes7174

hughes7174 wrote:

The 7UJ and M keys are not working on my keyboard.

Are those really the only ones? if its 789uiojkl, you just have to turn off Mouse Keys in accessibility preferences (after you login using another keyboard)

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7, U, J, M keys not working on keyboard

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