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I need an appointment with the genius bar

I want to remove activation lock from my ipad but I forgot the apple id and password because i had not been using it for a while and the trusted phone number is no longer with me what should I do

iPad mini 5 Wi-Fi, Cellular

Posted on Jul 25, 2020 8:49 AM

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Question marked as Top-ranking reply

Posted on Jul 25, 2020 9:44 AM

See if you can recover the ID/password.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


See if you can get an email option. Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            

2 replies
Question marked as Top-ranking reply

Jul 25, 2020 9:44 AM in response to GracieGirl2009

See if you can recover the ID/password.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


See if you can get an email option. Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            

I need an appointment with the genius bar

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