my watch was paired with my old iphone, i erased it so i can pair it with the new one.. When I try to scan, nothing happens, the iphone 10 can't scan. When I try to pair manually, the iphone asks for a 6 digit code, which the watch does not display... i tried every step from the manual, still no luck.. whats this problem about?
Apple Watch, watchOS 4
Not sure what all troubleshooting you have done therefore will list a few steps below for you to perform the tasks-
Axel F.
No, it wasnt. It was used with another apple Id. I thought it wouldn’t matter because I reset it to factory settings..
This is what I was eluding to when I asked you whether your Apple Watch (in question) was used with another Apple ID. You answered that it was. You also figured out about the Activation Lock. Good. Now we need to remove the Activation Lock from your Apple Watch (in question). I hope that you remember the Apple ID and Password that was used with the Apple Watch.
The thought process here is that you log in to that Apple ID (that the Apple Watch was initially associated with) and remove that Apple Watch from the device list. That will remove the Activation Lock.
Go to this website from a computer if possible www.appleid.apple.com and log in there with Apple Watch's Apple ID and Password and then remove the Apple Watch from the device list. After that try the pairing process again. Good Luck.
Some helpful references below in case you forgot the Apple ID or the Password-
Click ➔ If you forgot your Apple ID password - Apple Support
Click ➔ If you forgot your Apple ID - Apple Support
Axel F.
My watch is first generation , model A1554, my iphone is updated to the last ios which is 13.6 (iphone 8plus) , and for my watch unfortunately I don’t know since I can’t pair it with my iPhone. I am sure it is outdated but, all I see is Language, and when I choose there is only pair the watch with an iPhone, and thats it..
As I see now on my other watch, I think I found my problem. I didn’t unpair my watch first, and now the activation lock is still on. I directly pressed Erase all content and data... now what can I do? I dont have both old iPhones that were used to pair with both of my iWatches. The other iWatch is still on, I didnt pressed Erase all content and data, but I don’t know how to unpair it with my old iPhone. Any sugestions? Thanks in advance 😔
Agreed that this updating loop between the iPhone and the Apple Watch can and probably has given you frustration. How about we walk away for a day or two and then attack it again. Now this is a challenge and if it comes back under you control then take a whack at it. You have invested a lot of time and have figured out all of the solutions. Two day break is in effect.
Axel F.
Need you to disclose a few things-
Which iOS version is running on your iPhone X ?
Which watchOS version is running on your Apple Watch?
Which series is your Apple Watch?
Axel F.
Unfortunattely, still no luck. I completed both tasks, and still the same problem.. do you have any idea what can be the problem?
It is possible however only necessary if the Apple Watch is bring paired to a different Apple ID than it was paired to in the past.
Axel F.
That's a good idea. I will write again in two days with new results, I hope positive . Thank you for your time :)
Interesting. This recent finding tells me that then there is no Activation Lock on the Apple Watch in question. It is not locked to any Apple ID that you know of. So we are back to square one.
I know, you and I are both running out of options so would like to try one last ditch effort of FORCE RESTARTING the iPhone X and the Apple Watch. Once completed successfully then try pairing again.
(1) Force Restart your iPhone X exactly as shown below:
(2) Force ReStart your Apple Watch as shown below:
Then after the iPhone X and the Apple Watch have completed the boot cycle then try pairing again.
Axel F.
Now that's odd. My apple watch is appearing in My devices (the one which I didn't erase), and the other one is not appearing in my husband's devices (the one which I erased before I unpair it) , therefor I can'e erase it. Any ideas?
Okey, new problem. I pair with the scam my iphone xs max with my other watch (the one that was linked with my apple id). After that it says that I have to update the watch so it can work. When I try to update it, I get: To update the software on your Apple Watch you first need to update the software on your iPhone. Go to software update settings.
All of this is nice, except that my phone is updated to the latest version. I am posting screenshots also.
I think I am just gonna give up. I mean, I understand that Apple is doing everything o potect us from our devices to get stolen or lost and found but, this is just to much to handle. I lost two days trying to solve the problem (also losing your time Axel) and without any luck solving the problem. This is just frustrating 😔
Was the Apple Watch (When it was used in the past) on the same Apple ID as your current iPhone X is?
Axel F.
Apple watch can't pair with the iphone
