You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

how to you get help from apple over a purchase in my history?

i purchased an album in 2014 from itunes, it shows up as a purchase. I cannot see that album under itunes store purchases to redownload.

iPhone 6, iOS 11

Posted on Jul 25, 2020 5:26 PM

Top-ranking reply

Level 10

119,869 points

Posted on Jul 27, 2020 11:12 AM

See the "If you don't see the item that you want to redownload" section in:

It may also be that the artist requested the album be removed from the iTunes Store.

Also, if you see items in your purchase history but you can't redownload them, report a problem.

View in context

Similar questions