trying to prepare my macbook pro for trade in
trying to prepare my macbook pro for trade in and i got to the macOS utilities page where I am to select Reinstall MacOS but the page is frozen. Any suggestions? Thanks.
MacBook Pro 15″, macOS 10.14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
trying to prepare my macbook pro for trade in and i got to the macOS utilities page where I am to select Reinstall MacOS but the page is frozen. Any suggestions? Thanks.
MacBook Pro 15″, macOS 10.14
What to do before you sell, give away, or trade in your Mac
Factory reset of your Mac - Apple Support
If your model is from Late-2011 or later, then do this:
Internet/Network Recovery of El Capitan or Later on a Clean Disk
If possible, back up your files before proceeding.
If your model came with Yosemite or earlier, then do this:
Network Recovery of Lion Through Yosemite on a Clean Disk
Be sure you back up your files if possible.
The above procedures will install the original version of OS X that came pre-installed from the factory.
What to do before you sell, give away, or trade in your Mac
Factory reset of your Mac - Apple Support
If your model is from Late-2011 or later, then do this:
Internet/Network Recovery of El Capitan or Later on a Clean Disk
If possible, back up your files before proceeding.
If your model came with Yosemite or earlier, then do this:
Network Recovery of Lion Through Yosemite on a Clean Disk
Be sure you back up your files if possible.
The above procedures will install the original version of OS X that came pre-installed from the factory.
trying to prepare my macbook pro for trade in