Locked Music files

Thank you for the screenshot.

Did you Purchase this from Apple?

• MP4 is a Video File.
• This reads it is a m4p (iTunes Video) file

So, if it is a purchase from Apple - then that would be why it is locked.

No I did not purchase with Apple.

Regardless, it is a "protected" mp4, at least that is what the extension (and lock) imply. I don't think anyone else uses m4p besides Apple.

Did you change the extension?

If it is not a DRM'd music file, but the OS thinks it is because of the m4p extension, it may be trying to validate the authorization to play it on that device and can't because it isn't DRM'd.

iJohnnyq Said:

"When I click on it it does nothing. doesn’t open doesn’t ask me for a password. I’ve also checked my administrative properties and I am admin. WTH?!?"

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Try This:

1. Hold Down: control button and click the item. (a popup menu comes up, which is the same as right-clicking on it)
2. Click: "Get Info"
3. Unselect: "Locked"

Screenshot: Get Info option (with Info blocked out)

Was the extension changed?

iJohnnyq Said:

"Locked Music files: some of my music files has a lock icon on the top left of the file. How can I bypass the lock and play some of my files"

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These are Encrypted Files:

Clicking on them, do you get prompted to enter a password? If so, these are Encrypted. That would mean you would likely need to open using the correct password, perhaps, even, on original device these were encrypted with (if they were encrypted using third-party security software).

Take a Screenshot of this icon:

1. Take a screenshot on your Mac - Apple Support

2. Use Option 2:

3. Attach it as a reply - Use first-button in from the right