Anyone else have this issue.
my volume bar sometimes flashes up on the screen when I try to play Apple Music the app crashes unless i have a Bluetooth Speaker connected.
my phone doesn’t ring/vibrate even though it’s all turned on.
ive backed up and erased all settings but I still have the same issue, my phone hasn’t got a scratch on it so I’m struggling to find any answers.
hope someone can help
iPhone X, iOS 13
Hi Eli-humphreys.
Thanks for following up. Next, we would recommend to contact Apple Support:
Contact Apple for support and service.
Take care.
Hi
I’ve tried all of the above plus reset factory settings and reinstall everything.
thanks
Already done that, they wanted £549 for a repair they didn’t know the answer too. I told them there’s not one mark, scratch or dent on it and they still wanted payment
Hello Eli-humphreys.
Thanks for reaching out to Apple Support Communities. We see that the Music app is not working properly, as well the ringer/vibrate function. We will be glad to assist.
First, lets check for any available iOS updates: Update your iPhone, iPad, or iPod touch
Next, review this resource: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
Additionally, we would recommend deleting and reinstalling the Music app:
Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch
Cheers.
Can’t hear sound and apps crash
