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My apple Id account was hacked and it has been locked, how do I get it back?

My apple Id account was hacked, it has been locked and i think the answers for the security questions where changed. How can I get it back?


I know what the email for the account is.

iPhone 5s, iOS 10

Posted on Jul 26, 2020 8:10 AM

Reply
2 replies

Jul 26, 2020 8:50 AM in response to kiko208

If you are being told there isn't enough information to reset them, contact Apple ID Support.


If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.


 Apple ID - If you forgot the answers to your Apple ID security questions.      


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID.    


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn't always load)  


Get Support    Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport

My apple Id account was hacked and it has been locked, how do I get it back?

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