restore screen won't pop up

I am trying to restore my son's ipad that has been locked.

When i try to follow the restore directions the restore screen does not pop up.

Please help!

iPad, iPadOS 13

Posted on Jul 26, 2020 9:03 AM

Similar questions

Can't get off restore screen My iPad is on the restore screen, and I would like to just use my pin to log into the ipad. I've tried to use the instructions on this page, by holding both the Home Button and the Top Button until the Apple shows up, but it just goes back to the restore screen. What can I do?
286 3
Restore screen with out computer My iPad has the restore screen on it however I don’t have a computer anymore, I have tried the reset holding the home button and top button but the screen still appears when it comes back on. Please help on what I need to do. thank you
242 2
On my ipad the restore screen just stays. What else can I do to repair it? On my ipad the restore screen just stays. What else can I do to repair it?
385 1

1 reply

QuickPost

Level 10

103,437 points

Jul 26, 2020 9:05 AM in response to pjmusicmommy

Hello,

Please refer to the following Apple Support document.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

restore screen won't pop up

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up