Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

empty print list

I am trying to instal my brother dip-7060d usb printer to my new Mac air Catalina 10.15.16 but cannot add the printer as the list is empty...I tried to reset it ,no success.....am I missing something? I tried to restart the system but that did not work either.


Posted on Jul 26, 2020 9:56 AM

Reply
Question marked as Best reply

Posted on Jul 29, 2020 12:50 PM

Go to the Brother support page to look for a Catalina-compatible driver https://support.brother.com/g/s/id/os/macintosh.html#cpd

If the scan-function doesn't work: try VueScan (free trial)

https://www.hamrick.com/download.html

Similar questions

4 replies

Jul 29, 2020 11:15 AM in response to saleemchicktay

Hi saleemchicktay,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like there is trouble adding a printer. It looks like you have already done some troubleshooting to solve this issue. Even though there is a chance that you've tried these steps already, we would recommend you follow every step and let us know if the issue persists.


Add a printer on Mac


Solve printing problems on Mac


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

empty print list

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.