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empty print list

I am trying to instal my brother dip-7060d usb printer to my new Mac air Catalina 10.15.16 but cannot add the printer as the list is empty...I tried to reset it ,no success.....am I missing something? I tried to restart the system but that did not work either.


Posted on Jul 26, 2020 9:56 AM

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Posted on Jul 29, 2020 12:50 PM

Go to the Brother support page to look for a Catalina-compatible driver https://support.brother.com/g/s/id/os/macintosh.html#cpd

If the scan-function doesn't work: try VueScan (free trial)

https://www.hamrick.com/download.html

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4 replies

Jul 29, 2020 11:15 AM in response to saleemchicktay

Hi saleemchicktay,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like there is trouble adding a printer. It looks like you have already done some troubleshooting to solve this issue. Even though there is a chance that you've tried these steps already, we would recommend you follow every step and let us know if the issue persists.


Add a printer on Mac


Solve printing problems on Mac


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

empty print list

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