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iPhone / iPad Back up iTunes

I need to access my iPhone and iPad to create back ups on my windows laptop, but it presents me with an error message saying I do not have the necessary files to acces my devices trough iTunes. Where should I find the files for me to dowload this?

Windows, Windows 6

Posted on Jul 26, 2020 1:17 PM

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Posted on Jul 26, 2020 1:20 PM

The following may have something that will help: If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

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iPhone / iPad Back up iTunes

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