itunes on windows 10 is not keeping my backups
Greetings. I wish I didn't have to be here to bother people but I have no where else to turn to so here I am. Lately when I back my iPhone and iPad to my computer through iTunes I've been having problems. Not with the actual backing up, but with the resulting backups disappearing on me. You see I make the backups it goes without a hitch. When I open iTunes next time however and I go to the Device tab there is no backup it's like it was never made and this is for both the iPhone and iPad backups. This is problematic because because I would like to upgrade both inevitable given the phone is an XS Max and the iPad is a 6th Generation iPad. Needless to say not having a backup will make things nightmarish. Does anyone have any ideas? I'd greatly appreciate them.