Apple Event: May 7th at 7 am PT
Hi
My iTunes software is up-to-date My iPhone 7 Plus software is up-to-date my laptop windows 10 software is up-to-date when I Connect My iPhone to my laptop windows 10 and open up iTunes and try to do a backup I get backup corrupt. I go in to iTunes preferences devices to delete the backup but there is no backup in there to delete. Is there a different way to fix this ? Thank you very much for any help on this
iPhone 7 Plus, iOS 12
See if that helps: How to back up your iPhone, iPad, and iPod touch - Apple Support
See if that helps: How to back up your iPhone, iPad, and iPod touch - Apple Support
Hi Ckuan
I went To my iPhone 7 Plus setting click on my name click on iCloud. Did a iCloud backup and it worked. I wish I could figure out why I can’t do it from iTunes backup. Thank you very much for your help
Do you have iTunes 12.9.x on your Windows computer?
Hi Ckuan
Thank you for the reply back. I have iTunes version 12.9.6.3 on my laptop windows 10
Hi Ckuan thank you for the reply back. I have iTunes version 12.9.6.3 on my laptop windows 10
Hi Ckuan I am sorry about the double post. I will try what you told me to do thank you very much
You're welcome. Glad you got it fixed.
iTunes backup
