Apple TV+ app stuck in downloaded

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Level 1

8 points

Apple TV+ app stuck in downloaded

My Apple TV+ app on my iPhone is stuck in the ‘downloaded‘ menu. I removed a downloaded movie and now I cannot get back to the main menu

iPhone 11

Posted on Jul 27, 2020 8:13 AM

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Answer 1

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SilkySteel

Level 4

1,118 points

Jul 27, 2020 10:57 AM in response to Jasperkonig

I see! That's what the app does for me too, when it's not connected to the Internet. Does the problem also happen when you're connected to Wi-Fi?

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Answer 2

SilkySteel

Level 4

1,118 points

Jul 27, 2020 8:30 AM in response to Jasperkonig

Did you try forcing the app to close, then starting it again?

How to force an app to close on your iPhone, iPad, or iPod touch – Apple Support

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Answer 3

Jasperkonig Author

Level 1

8 points

Jul 27, 2020 9:35 AM in response to SilkySteel

thank you for the advise. I tried, but no good result. Even removing the app and re-installing it does not resolve the problem. The new installed app opens in the ‘downloaded’ page.

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Answer 4

Jasperkonig Author

Level 1

8 points

Jul 27, 2020 1:29 PM in response to SilkySteel

Yes, that could be it. I do not have WiFi now, on holiday. I will try later. Thanks!

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