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Level 1

4 points

what if the update completes and I can't sign in?

I completed the Catalina upgrade from the App Store, but now when I log in the wheel just spins and it doesn't launch.

Mac mini, OS X 10.11

Posted on Jul 27, 2020 9:15 AM

Top-ranking reply

Level 10

210,527 points

Posted on Jul 27, 2020 10:14 AM

Try booting into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down. Then reboot normally and check again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.

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