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katharine89 Author

Level 1

4 points

I can't get the APP store to open with Catalina

The app store won't open. It just goes to a blank screen and a death spiral

Someone suggested resetting the keychain but it won't allow me to do that.

MacBook Air 11″, macOS 10.15

Posted on Aug 16, 2020 1:54 PM

Best reply

Dah•veed

Level 9

64,759 points

Posted on Aug 16, 2020 6:26 PM

Try a different wi-fi network; office, library or a coffeeshop.

ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.6.1; iPhone 8+, iOS 13.6.1; TV 4th Gen, tvOS 13.4.8;  HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2

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I can't get the APP store to open with Catalina

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