Apple Event: May 7th at 7 am PT
i would go to use my phone an the screen would go black then the apple logo would show up then the screen would go black again an it would repeat till it finally turned on an when i go to enter my password the screen would go black again.
what do i do?
You can try a clean install of your device after a factory reset:
First make sure you have a backup
How to back up your iPhone, iPad, and iPod touch - Apple Support
Then factory reset your device:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
And set it up without a backup. See if the issue persists.
If it still happens it is a hardware issue and will need service:
Contact Apple for support and service - Apple Support
If that solved it there was a software issue. Try restoring the backup and see if it still works.
if that made the problem come back the backup is the problem
Good luck!
You can try a clean install of your device after a factory reset:
First make sure you have a backup
How to back up your iPhone, iPad, and iPod touch - Apple Support
Then factory reset your device:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
And set it up without a backup. See if the issue persists.
If it still happens it is a hardware issue and will need service:
Contact Apple for support and service - Apple Support
If that solved it there was a software issue. Try restoring the backup and see if it still works.
if that made the problem come back the backup is the problem
Good luck!
why is my iphone Xr keep shuttimg off by itself
