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iPhone 13 Pro shuts off and on by self, fixable?

iPhone 13Pro shuts down and restarts by self, fixable?

iPhone 13 Pro Max

Posted on Jun 27, 2023 11:18 AM

Reply
7 replies

Jun 27, 2023 12:06 PM in response to Babiesthree

Do a forced restart:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.



If it continues, and Maximum Capacity is over 80%, the next step would be to restore the phone to factory settings.

Jun 27, 2023 1:03 PM in response to RoadRunnerSD

RoadRunnerSD wrote:

It is very possible that the connector between the battery and phone is loose. Scheduling a Genius Bar appointment would be a great step, and you aren't charged unless you decide to act on their advice.

That is impossible, based on way batteries are installed, unless the phone has been worked on by an incompetent technician. The connector is held in with 2 screws.

iPhone 13 Pro shuts off and on by self, fixable?

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