my Iphone 13 pro max suddently shutdown and its not turning on

my Iphone 13 pro max suddently shutdown and its not turning on. I triend force restart method too but all in vain.

Posted on Mar 11, 2023 8:21 AM

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Question marked as Top-ranking reply

Posted on Mar 12, 2023 6:12 PM

Hi Sidstreaming,


The support article If your iPhone won't turn on or is frozen outlines additional steps you can take to try to restore the device using a computer. If you are getting no response from it at all when attempting to power on, you may need to review If your iPhone or iPod touch won't charge to ensure it's charging and try steps such as changing the cable, using a different adapter or outlet, or wirelessly charging if possible.


If all of those steps fail to help, reach out to Apple Support directly to investigate potential service options.


Regards.

1 reply
Question marked as Top-ranking reply

Mar 12, 2023 6:12 PM in response to Sidstreaming

Hi Sidstreaming,


The support article If your iPhone won't turn on or is frozen outlines additional steps you can take to try to restore the device using a computer. If you are getting no response from it at all when attempting to power on, you may need to review If your iPhone or iPod touch won't charge to ensure it's charging and try steps such as changing the cable, using a different adapter or outlet, or wirelessly charging if possible.


If all of those steps fail to help, reach out to Apple Support directly to investigate potential service options.


Regards.

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my Iphone 13 pro max suddently shutdown and its not turning on

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