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I had my phone submerged in water for about 15 seconds. Less than 3ft if water. It’s an IPhone 7 and is supposed to be water resistant to a certain extent. Now my screen shutters and is not working properly. What should I do?

My daughter had her iPhone 7 submerged in water for about 15 seconds it was in less than 3 feet of water. The iPhone 7 it supposed to be water and dust resistant, however now the phone is not working properly the screen shutters and now there it is off color on the bottom left-hand corner of your screen as well

iPhone 7, iOS 13

Posted on Jul 27, 2020 12:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2020 12:02 PM

Water damage is not covered by any warranty.

Apple specifically states do not submerge the device.

Water resistant does not mean waterproof.


https://support.apple.com/en-us/HT207043

To prevent liquid damage, avoid these:

  • Swimming or bathing with your iPhone
  • Exposing your iPhone to pressurized water or high velocity water, such as when showering, water skiing, wake boarding, surfing, jet skiing, and so on
  • Using your iPhone in a sauna or steam room
  • Intentionally submerging your iPhone in water
  • Operating your iPhone outside the suggested temperature ranges or in extremely humid conditions
  • Dropping your iPhone or subjecting it to other impacts
  • Disassembling your iPhone, including removing screws


3 replies
Question marked as Top-ranking reply

Jul 27, 2020 12:02 PM in response to Bustedphone

Water damage is not covered by any warranty.

Apple specifically states do not submerge the device.

Water resistant does not mean waterproof.


https://support.apple.com/en-us/HT207043

To prevent liquid damage, avoid these:

  • Swimming or bathing with your iPhone
  • Exposing your iPhone to pressurized water or high velocity water, such as when showering, water skiing, wake boarding, surfing, jet skiing, and so on
  • Using your iPhone in a sauna or steam room
  • Intentionally submerging your iPhone in water
  • Operating your iPhone outside the suggested temperature ranges or in extremely humid conditions
  • Dropping your iPhone or subjecting it to other impacts
  • Disassembling your iPhone, including removing screws


I had my phone submerged in water for about 15 seconds. Less than 3ft if water. It’s an IPhone 7 and is supposed to be water resistant to a certain extent. Now my screen shutters and is not working properly. What should I do?

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