2007 MacBook Pro El Capitan installation failure
The laptop is on snow leopard 10.6.8 and I’ve tried booting from usb and from the app in os but for both it gets near the end and just fails
any help would be great!!!
MacBook Pro
The laptop is on snow leopard 10.6.8 and I’ve tried booting from usb and from the app in os but for both it gets near the end and just fails
any help would be great!!!
MacBook Pro
First of all make sure you have a good backup if there are any important files on this laptop.
Then create a bootable macOS 10.11 USB installer:
https://support.apple.com/en-us/HT201372
If you want us to examine the installer log, then you will need to post it here using the "Additional Text" icon which looks like a piece of paper. How far did the installation process get before you encountered the error?
You may want to check the health of the hard drive by running DriveDx and posting the complete report here using the "Additional Text" icon which looks like a piece of paper.
Even from Yosemite i get the same error at around 5 ish minutes left from the installer. I ran DriveDx and it said my hard drive was just about as good as it could be.
Apologies, i couldn't figure out the additional text, got it now
I downloaded the installer from the apple El Capitan support page, then attempted to straight install via the applications page and also created a bootable usb with disk maker x. Neither time have i partitioned nor erased the mac hard drive however i didn't need to in order to install snow leopard or Yosemite.
Cheers for the help!
If Snow Leopard and Yosemite are booting and working fine, then it should be possible to install macOS 10.11 as well without erasing the drive. However, if there is a problem with the file system it may be interfering with the 10.11 install process. By erasing the whole drive (possibly re-partitioning it) you eliminate the file system issues unless it is caused by a hardware issue. I forgot to suggest to run Disk Utility First Aid on the drive and to run "Repair Permissions" as well (I think the "Repair Permissions" may still be available in macOS 10.11, but if not then run it from Yosemite).
I don't see anything in the DriveDx report although the short self-diagnostic never finished which is unusual. Many times I find that software issues will cause this problem because it keeps the drive too busy in order to successfully complete the selftest. Since the short diagnostic usually only needs to two minutes (maybe 5 - 10 minutes if the drive is being used heavily), this could actually indicate a hardware issue either with the drive, the hard drive SATA cable, or possibly some other issue with the laptop itself. See if you can get the short self-diagnostic to complete while booted into Safe Mode.
It is possible to run the long/extended self-diagnostic using the Terminal app & command line even during the trial mode of DriveDx by using this as a template:
sudo <path-to>/DriveDx.app/Contents/Resources/smartctl -t long /dev/disk0
You can run the long/extended self-diagnostic by typing "sudo " in the Terminal making sure to leave at least one space at the end of "sudo ". Then drag & drop the DriveDx app onto the Terminal window using the Finder to auto fill the correct path to the DriveDx app. Then in the Terminal app press the "Delete/Backspace" key to remove the trailing space and so the cursor is up against the letter "p". Then continue typing by adding the following:
/Contents/Resources/smartctl -t long /dev/disk0
If the DriveDx is still located in the "Downloads" folder, then the command would look like this:
sudo /Users/hwtech/Downloads/DriveDx.app/Contents/Resources/smartctl -t long /dev/disk0
Once the command is entered correctly press the "Return" key to execute the command. You should be able to review the results using the DriveDx app itself. The long/extended self-diagnostic will give you an estimated time for completion shown in the Terminal app which may be as long as an hour. However, since the short test is not completing in a timely manner, then the long/extended test may take much longer (even a day). It would be best to run the test while booted into Safe Mode.
As for your macOS 10.11 installer. Either you have some sort of software issue which is preventing the DriveDx short self-diagnostic to complete and interfering with the installer when it is run from within macOS or you have a hardware issue.
For the bootable macOS USB installer use the official Apple instructions found in this Apple article to create the macOS USB installer:
https://support.apple.com/en-us/HT201372
Apple recently changed the macOS 10.11 installer and it is possible Disk Maker X has some type of compatibility issue with the new style 10.11 installer. I know TransMac users have reported issues as well.
If you have issues when booting/installing from the USB installer when following Apple's instructions, then you may want to try using another brand of USB stick or use a USB hard drive/SSD for the installer instead. Macs can be quite picky about the USB sticks used for booting and the quality of USB stick is quite poor.
Another option would be to try and install macOS 10.11 to an external USB or Firewire drive to see what happens. This should work even if the system will run extremely slow while booted to the external drive. It at least will verify your USB installer is good and most of the laptop's hardware is working.
When i manually try to start the short test it spins for about 10 seconds and just aborts- 'Aborted by host'.
Next thing i'll try is booting to a partition on my external drive. If that works i'll just get an ssd (which was the plan anyway) and hopefully that'll fix it. I'll update this as to if booting onto the external drive works or not.
I can't thank you enough for all of the help you have been giving me.
Thanks, Ethan
It looks like the installer could not find some files it was expecting to use. I'm not completely sure, but I think these files should have been copied to the laptop's drive by the installer, but the installer doesn't see these files on the laptop's drive.
Post the DriveDx report here as it may contain some clues even if the report summary says everything is "ok". It will also provide me with the make & model of the drive used.
How did you acquire and create your macOS installer?
Did you first erase or partition the whole physical drive before attempting to install macOS? IIRC macOS 10.11 and earlier requires you to use the "Partition" tab in Disk Utility in order to erase the whole physical drive. In Disk Utility select the physical drive on the left pane. Within the "Partition" tab of Disk Utility select "1 Partition" from the drop down list. Then use the "Advanced" button to make sure that "GUID Parition" is selected and click "Apply" and/or "OK". Back in the Partition tab of Disk Utility make sure "MacOS Extended (Journaled)" is selected for the file system and click "Apply". Now quit Disk Utility and select "Reinstall macOS".
Yeah, that is a macOS thing. For some reason macOS keeps going out of its way to disable SMART monitoring support on drives. To re-enable SMART monitoring support run the following command:
sudo <path-to>/DriveDx.app/Contents/Resources/smartctl -s on /dev/disk0
sudo /Users/hwtech/Downloads/DriveDx.app/Contents/Resources/smartctl -s on /dev/disk0
I recommend you go for an OWC Mercury Electra 3G SSD to minimize compatibility issues. Many SSDs have trouble auto-negotiating the SATA link speed with older SATA I & II controllers found in older computers. The OWC Mercury Electra 3G SSD uses a SATA II controller so there should be no compatibility issues (not sure about a SATA I controller found in some older Macs like your 2007 model). If OWC sells the 3G SSD for your Mac, then you can be reasonably sure it should work fine since OWC is a Mac specialist vendor and thoroughly tests their SSDs with each Mac.
I just tried an install of Yosemite and it worked... perhaps i’ll Larry El Capitan from that os first, thanks!
2007 MacBook Pro El Capitan installation failure