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Level 1

4 points

Pop up notification on iPad

I received a pop up notification on my lock screen saying "Your Apple ID and phone number are now being used for iMessages and FaceTime on a new phone". Is this a scam?

iPad, iOS 10

Posted on Jul 27, 2020 3:45 PM

Best reply

Eric Root

Level 10

684,045 points

Posted on Jul 27, 2020 5:30 PM

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.

Apple ID device list -Check to see where you‘re signed in.

Apple ID Password Change.

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

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Pop up notification on iPad

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