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i have purchase one old used ipad, now i want to setup it, it is asking for old apple id with which the device was registered, how to solve the problem

i have purchase one used ipad model no. being A1396. After resetting all the data (erasing all the data), i started setting up my ipad with the help of itunes, it is asking about old apple id with which it was first registered. i want to register it with my apple id. how to do it

Posted on Jul 27, 2020 8:47 PM

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2 replies

Jul 28, 2020 6:36 AM in response to onlybijan

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

https://support.apple.com/en-us/HT201365

https://support.apple.com/en-gb/HT201441


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


Sorry - but you’re short of options.


i have purchase one old used ipad, now i want to setup it, it is asking for old apple id with which the device was registered, how to solve the problem

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