Face ID Sensor Replacement Cost

So my iPhone X got left in some rain yesterday while i was swimming. it’s face id was working when i found it but after drying it and leaving it in rice for a couple minutes. face id couldn’t recongnize me. now i reset it and now if won’t properly set up. keeps on telling me to move my iphone up or down a little. I want to know how much it would cost if it is water damaged.

iPhone X, iOS 14

Posted on Jul 27, 2020 9:39 PM

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1 reply

Jul 30, 2020 3:45 PM in response to Navtej_Singh103

Hello Navtej_Singh103,


Thanks for participating in Apple Support Communities!


We understand that you enjoy the convenience of the Face ID feature on your iPhone X, and you've tried to set it up again after the iPhone came in contact with liquid, but an alert appears on the display.


We'll be glad to share some options so you can determine the best path to get this resolved:


  • Our service team will be glad to inspect your device, and answer any questions you may have regarding repair prices.
  • You may check for service locations near you using the Apple Support app or by clicking here: Product Service and Repair Information.
  • Be sure to complete these steps prior to your visit to Get your iPhone, iPad, or iPod touch ready for service.
  • If you plan to visit an Apple Store, kindly read this letter To our customers to prepare for your visit.
  • If you're visiting another service location, we suggest calling in advance to learn if they have special procedures in place.


Depending upon the error or alert message you see when you try to set up Face ID, we recommend the following steps:


We trust these steps and tips serve you well, and you're able to enjoy Face ID, and all of the features on your iPhone X again very soon.


All the best!



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Face ID Sensor Replacement Cost

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