Series 3 and Series 5 not tracking distance in the water

I have the same experience as Simon. Our watches don’t track distance in the water. We did all the recommend calibrations etc.... my series 5 NEVER worked right and my series 3 was fine until I recently updated to the latest watch os, which is now the same as my wife’s series 5. When will apple fix this?

Apple Watch Series 3, watchOS 5

Posted on Jul 28, 2020 9:18 AM

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Jul 30, 2020 7:58 PM in response to nagyordog

Hi nagyordog,


We want you to have a great experience with your Apple Watch, and are sorry to learn that you're running into trouble with it. So we understand correctly, does this happen with the Pool Swim workout, Open Water Swim, or both? Does the Activity app display any data at all from the workout?


When you get a chance, please check out the resource we've included below and let us know if the watch is displaying the pool length correctly for Pool Swim.


Swim with your Apple Watch


We look forward to learning the results.


Take care!

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Series 3 and Series 5 not tracking distance in the water

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