unknown error occured

I upgraded to Catalina. I now get "an unknown error has occurred" message when trying to log in to iCloud using my Apple ID. I have exited iCloud, rebooted, but to no avail. I have removed keychain access files and rebooted. I have removed all ids files and authtokens. Still getting the error message. I have rebooted in safe mode. What do I do next short of throwing this out the window?

MacBook Pro 13″, macOS 10.15

Posted on Jul 28, 2020 11:23 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2020 11:50 AM

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues.


Isolating an issue by using another user account    

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unknown error occured

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.