Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

im not able to download anything , even the free apps.

i not able to download apps, it shows payment requirement , i cant even download free apps


Posted on Jul 28, 2020 2:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2020 2:37 PM

A valid and verified payment method is required to access the iTunes and App store services including downloading free apps. Specially if this is a brand new Apple ID that was just created, or there was an issue with a previous purchase that could not get correctly charged.


You will have to add a payment method to the account to verify it. It will not charge you, though may place an authorization hold on the payment method for verification purposes. This hold should be reversed shortly.


Once the payment method is correctly verified, it can be removed and will not ask for it again unless there is a problem again when trying to purchase an app.


See here: Change, add, or remove Apple ID payment methods - Apple Support

and here: About payment card authorization holds from the App Store or iTunes Store - Apple Support


2 replies
Question marked as Top-ranking reply

Jul 28, 2020 2:37 PM in response to tada161

A valid and verified payment method is required to access the iTunes and App store services including downloading free apps. Specially if this is a brand new Apple ID that was just created, or there was an issue with a previous purchase that could not get correctly charged.


You will have to add a payment method to the account to verify it. It will not charge you, though may place an authorization hold on the payment method for verification purposes. This hold should be reversed shortly.


Once the payment method is correctly verified, it can be removed and will not ask for it again unless there is a problem again when trying to purchase an app.


See here: Change, add, or remove Apple ID payment methods - Apple Support

and here: About payment card authorization holds from the App Store or iTunes Store - Apple Support


im not able to download anything , even the free apps.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.