Hi, I am unable to Update all my apps on my IPhone 6 Plus. It shows it was refunded or purchased with a different Apple ID
Hi, I am unable to Update all my apps on my IPhone 6 Plus. It shows it was refunded or purchased with a different Apple ID
User profile for user:
chris_g1
User level:
Community Specialist
Greeting shone259,
We're happy to help with this trouble you're having of not being able to update your apps. Have you switched the Apple ID you were using in the App Store since you downloaded this app? If so, this would explain the message you are seeing. The easiest route would be to delete the app, and then reinstall it under the current Apple ID. If you paid for this app, and if it's possible, you will need to sign in with the previous Apple ID used in the App Store to get the app updated.
If you having trouble updating all of your apps, get some guidance to resolve that trouble here: If you cannot update apps on your iPhone
Feel free to reach back out if you have any questions.
Take care and be safe.