My iPhone se 2nd gen has suddenly gone to just flashing the Apple logo on and off can’t get it to do anything

Anyone know what’s happened or what I can do?


iPhone SE, iOS 13

Posted on Jul 28, 2020 7:57 PM

Reply
2 replies

Jul 31, 2020 12:43 PM in response to Jasonindy73

1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).  


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


(3)  If that does not help your phone might need service ➔  Contact Apple for support and service - Apple Support AND TAKE ADVANTAGE OF THE WARRANTY that is still valid.


Axel F.

Jul 31, 2020 12:40 PM in response to Jasonindy73

Hello Jasonindy73,


Welcome to the Apple Support Community! We understand your iPhone SE 2nd generation is stuck booting to an Apple logo. We're sorry this is happening and happy to help! I am going to attach a reference with the most common troubleshooting methods:


If your iPhone, iPad, or iPod touch won't turn on or is frozen


If you need further assistance with any of the above troubleshooting let us know!


Thanks

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone se 2nd gen has suddenly gone to just flashing the Apple logo on and off can’t get it to do anything

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.