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iPhone playing sounds with no apps open

Hi my iPhone keeps on playing random songs sometimes related to tik tok song out randomly without being on a app I will close every app and it will still be playing it happens a few times a week and I also have a screen recording of it what should i do ?

iPhone 11, iOS 13

Posted on Jul 28, 2020 10:44 PM

Reply
Question marked as Best reply

Posted on Jul 31, 2020 2:13 PM

Hi brianaa_,


Thanks for your post! We understand that your device will randomly play songs, even after closing every app. If you haven't already, restart your device and perform any available iOS updates.


Restart your iPhone

Update your iPhone, iPad, or iPod touch


If the issue persists, and you believe the songs are related to TikTok, delete the app, then reinstall.


How to delete apps on your iPhone, iPad, and iPod touch


Let us know what you find out!


Take care!


1 reply
Question marked as Best reply

Jul 31, 2020 2:13 PM in response to brianaa_

Hi brianaa_,


Thanks for your post! We understand that your device will randomly play songs, even after closing every app. If you haven't already, restart your device and perform any available iOS updates.


Restart your iPhone

Update your iPhone, iPad, or iPod touch


If the issue persists, and you believe the songs are related to TikTok, delete the app, then reinstall.


How to delete apps on your iPhone, iPad, and iPod touch


Let us know what you find out!


Take care!


iPhone playing sounds with no apps open

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