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Level 1

4 points

Apple ID

I changed my Apple ID but the old old still appears in settings on the Apple ID page below the photo it also appears when I go on the Apple ID web site. On the Apple ID site it asks me to sign in using the old ID but won’t allow the password.

Obviously this problem is across all my Apple devices, I am going to change from Samsung to Apple iPhone imminently and don’t want the same issue.

I would love to eliminate the old Apple ID from all aspect of my Apple account as I no longer use or own this email address.

Hope you can help.

Many thanks

Jim1r

iPad Pro, iPadOS 13

Posted on Jul 29, 2020 5:59 AM

Best reply

Eric Root

Level 10

684,111 points

Posted on Jul 29, 2020 6:42 AM

Did you do a name change on your existing Apple ID or did you create a new Apple ID?

If you have changed your ID or password, have you followed the steps in this article?

What to do after you change your Apple ID or password - Apple Support.

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Apple ID

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