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I have an old iPad that I’m wanting to give away, but need to erase my content. When I try to do that, it asks me to turn off Find my iPad. When I try to turn off find my iPad, it asks for my Apple ID. I’ve been using the same ID for years and I know I’m not entering it wrong. This is the error message I get. Is there an issue because the iPad is so old? Is there another way to erase the iPad or get around this error? Thank you in advance.
iPad
Looks like an issue with the internet connection or in fact with the Apple ID server.
Does not look like there is anything wrong with the Apple ID server: Apple - Support - System Status
Try on a different Wi-Fi connection if possible.
Or through iTunes on a computer.
The age of the iPad should not be an issue when erasing it normally.
Looks like an issue with the internet connection or in fact with the Apple ID server.
Does not look like there is anything wrong with the Apple ID server: Apple - Support - System Status
Try on a different Wi-Fi connection if possible.
Or through iTunes on a computer.
The age of the iPad should not be an issue when erasing it normally.
The model is MC769LL/A
Thank you....changing the WiFi network resolved the issue.
Erasing content on an old iPad
