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"Your account has been disabled in the App Store and iTunes"

Recently updated my Apple ID password after forgetting it for many years (have not actively used my Apple products after converting to PC and Android)


Just purchased an IPad Air for school and Apple ID and password accepted. However, when I proceed to download apps in App Store ( after updating my payment information) it simply states “Your account has been disabled in the App Store and iTunes”


How do I reactivate my account for App purchase and downloads? No support solutions offered on Apple Support options

iPad Air, iPadOS 13

Posted on Jul 29, 2020 4:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2020 5:16 PM


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

Jul 29, 2020 5:16 PM in response to AllieCat25


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



"Your account has been disabled in the App Store and iTunes"

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