Unable to use face id

This is the issue I m facing to unlock my phone as my phone is already cool and this is the notification I m getting whenever I want to create a face I’d as I have to unlock with my passcode.

Posted on Jul 29, 2020 5:27 PM

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1 reply

Aug 1, 2020 3:09 PM in response to Manishmoudgil

Hello Manishmoudgil,


Thanks for that info and for choosing the Apple Support Communities. It looks like you're having issues setting up, and using Face ID on your iPhone. Face ID is a great way to provide ease of access while maintaining the highest security. If it’s not working for you, we’d suggest completing the following steps:


If Face ID isn't working on your iPhone or iPad Pro


If you're still having this issue, please contact Apple for further assistance.


Contact Apple Support 



Take care.

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Unable to use face id

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