My pencil won’t pair with my iPad air

I have a 1st gen pencil and a 3rd gen iPad Air and my pencil will not show up on the Bluetooth device list to pair....any suggestions?

iPad Air, iPadOS 13

Posted on Jul 29, 2020 9:47 PM

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Question marked as Top-ranking reply

Posted on Jul 29, 2020 11:34 PM

Hello,


If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.


Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.


Use Apple Pencil with your iPad or iPad Pro - Apple Support


Contact AppleCare

2 replies
Question marked as Top-ranking reply

Jul 29, 2020 11:34 PM in response to photogirl1027

Hello,


If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.


Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.


Use Apple Pencil with your iPad or iPad Pro - Apple Support


Contact AppleCare

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My pencil won’t pair with my iPad air

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