unknown error occured (14)

Question

unknown error occured (14)

my iphone 6 is disabled because of passcode. im trying to recover iphone with itunes but in the middle of updating and recovering, there is a pop up window stating : the iphone could not be updated, an unknown error occured (14)

iPhone 6, iOS 11

Posted on Jul 30, 2020 2:33 AM

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Answer 1

ProustGiulio

Level 10

209,802 points

Jul 30, 2020 2:35 AM in response to ratihlalala27

See this support article about your question (click on that error number on the left side):--> iOS update and restore errors - Apple Support

If the issue still persists, contact Apple Support, as suggested in the article itself.

Regards

GIulio

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unknown error occured (14)

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