You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem with youtube, youtube does not refresh.


Hello, I have a problem on youtube. If you scroll up for refreesh, I only get a few pictures of the video cover. Could it be bad internet or settings on youtube or phone?

Please help me


Posted on Jul 30, 2020 4:28 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2020 9:11 AM

Hey ArneKomatar,


We understand you're having issues loading on YouTube. We'll be sure to help you find a solution.


To get started, we notice you're using Low Power Mode. For the purposes of troubleshooting, please turn this off. Once you've done so, it looks like you're currently connected to Wi-Fi. Do you have the same issue while connected to cellular or other Wi-Fi networks? Also, is this issue specific only to YouTube or are you having the same issue in Safari?


If this issue is specific to YouTube only, we'd recommend updating the app. If the issue persists, delete the app and redownload it using these steps: Redownload apps, music, movies, TV shows, and books


Please provide us with the answers to the questions above so we can begin isolating further and let us know if the steps above helped out.


Thanks for using Apple Support Communities!

1 reply
Question marked as Top-ranking reply

Aug 2, 2020 9:11 AM in response to ArneKomatar

Hey ArneKomatar,


We understand you're having issues loading on YouTube. We'll be sure to help you find a solution.


To get started, we notice you're using Low Power Mode. For the purposes of troubleshooting, please turn this off. Once you've done so, it looks like you're currently connected to Wi-Fi. Do you have the same issue while connected to cellular or other Wi-Fi networks? Also, is this issue specific only to YouTube or are you having the same issue in Safari?


If this issue is specific to YouTube only, we'd recommend updating the app. If the issue persists, delete the app and redownload it using these steps: Redownload apps, music, movies, TV shows, and books


Please provide us with the answers to the questions above so we can begin isolating further and let us know if the steps above helped out.


Thanks for using Apple Support Communities!

Problem with youtube, youtube does not refresh.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.